Supply risk at a glance
Review supply-base, delivery, quality and improvement trends.
SUPPLIER COLLABORATION NETWORK
SRM Supplier Collaboration Platform
Connect every supplier commitment through one governed workflow
Unify supplier onboarding, qualification, sourcing, contracts, order confirmation, delivery, quality, invoicing and performance improvement with controlled access and a complete audit trail.
- One supplier profileEntity, site, category, credentials and accounts
- One controlled versionQuotes, orders, changes and confirmations
- One accountable ownerExceptions, actions, reviews and closure
PRODUCT POSITIONING
A supplier collaboration layer beyond ERP
SRM complements ERP by connecting people, controlled fields, workflow states and evidence around supplier master data and procurement objects, reducing version conflicts across email and spreadsheets.
Evidence-backed awards
Manage invitations, bids, clarifications, scoring and approvals.
Aligned order commitments
Coordinate quantity, date, split, substitution and version changes.
Close receipt issue loops
Connect batches, inspection, cause, action and closure evidence.
Differences route clearly
Reconcile orders, receipts, invoices and returned payment status.
Unified collaboration tasks
Maintain data, bid, confirm orders, ship and submit actions.
Common breakdownsScattered recordsExpired credentialsInconsistent bidsConflicting order versionsLate delivery signalsBroken CAPA ownershipRepeated invoice disputes
END-TO-END COLLABORATION
Eight stages from onboarding to improvement
Qualification, purchase order release and warehouse receipt are not endpoints. Commitments, changes, inspection, invoice differences and improvement plans remain connected.
- 01 · ONBOARD
Register and qualify
Collect entity, site, category, questionnaire and credential data for review.
- 02 · SOURCE
Run sourcing events
Publish RFI/RFQ events and manage invitations, rounds and clarifications.
- 03 · AWARD
Award and contract
Retain technical and commercial evidence before authorized approval.
- 04 · CONFIRM
Confirm orders
Suppliers accept, reject or propose quantity and date adjustments.
- 05 · DELIVER
Ship and receive
Submit ASN, batch and packing data while receipt status flows back.
- 06 · QUALITY
Inspect and correct
Connect nonconformance, cause, action, evidence and authorized closure.
- 07 · INVOICE
Reconcile and invoice
Match order, receipt and invoice, then route quantity or price differences.
- 08 · IMPROVE
Review and improve
Combine transactional metrics and reviewed assessments into action plans.
ONBOARDING & QUALIFICATION
Keep supplier records and credentials current
Qualification can be scoped by category, region, procurement organization and supplier site. The platform supports evidence collection and review but does not automatically prove validity.
Structured supplier master
Manage parent groups, legal entities, supply sites, contacts, banks and scope.
Category qualification
Apply the right questionnaires, credentials and approvers by category.
Credential lifecycle
Notify before expiry and support rejection, renewal, requalification or hold.
Least-privilege access
Supplier accounts only see authorized entities, sites, organizations and documents.
SOURCING & AWARD
Connect bids, reviews and contracts
The system presents comparable commercial and technical conditions with controlled rounds and deadlines. Authorized stakeholders remain responsible for the award decision.
Publish rulesSupplier responseClarify and reviseAuthorized award
RFQ: standardize material, quantity, date, currency, tax and minimum-order assumptions before locking the round at its deadline.
Separate technical and commercial roles
Technical review, price comparison and award approval follow distinct permissions.
Executable price conditions
Tier prices, currency, tax, validity and scope flow into agreements or catalogs.
Version every clarification
Questions, answers, attachments, timestamps and rebids remain available.
ORDER & DELIVERY
Align order changes and delivery commitments
Suppliers do not overwrite purchase orders. They accept, reject or propose quantity, date, split and substitution changes that require buyer-side confirmation and a controlled version.
QUALITY & PERFORMANCE
Connect inspections, corrections and improvement
Quality notices link the affected order, material, batch and scope. Suppliers submit cause, action and evidence, while authorized quality owners control closure.
FAIR PERFORMANCE REVIEW
Separate facts from reviewed assessments
Configure delivery, quality, commercial and service dimensions by category, organization and period. Show weights and sources instead of using a score as an unreviewed automatic exit decision.
Delivery: on-time, in-full, commitment changes and ASN completeness come from actual order and receipt records.
- Notify and contain impact
Identify the affected batch, order, material and interim containment owner.
- Submit cause and action plan
The supplier provides root cause, corrective action, owner and due date.
- Verify evidence and close
Quality owners review implementation evidence, retest and observation needs.
RECONCILIATION & INVOICING
Reconcile orders, receipts and invoices
SRM supports three-way matching, difference explanations and invoice collaboration. Accounting and payment execution remain controlled by the finance or ERP system.
Quantity differences
Identify missing receipt, short, over, returned and split-delivery conditions.
Price and tax differences
Check agreement terms, currency, tax, charges and duplicate invoices.
Supplier explanation
Submit reasons, revised invoices, credit notes or supporting evidence.
Status without false promises
Expose review and payment status without promising a fixed payment date.
SUPPLIER OPERATIONS
Govern supplier data, risk and integrations
Administrators configure processes and metrics by procurement organization, plant, category, supplier tier and data scope, with drill-down exception ownership.
Supplier master and history
Entity, site, credentials, contracts, orders, quality, invoices and performance.
Operational exceptions
Pending qualification, expiry, unconfirmed orders, late delivery and invoice differences.
Workflow and access controls
Templates, approvals, metrics, supplier accounts and data scopes.
Integration and security logs
ERP, WMS, QMS, finance, e-signature, identity and sensitive actions.
APPLICATION SCENARIOS
Match collaboration to supply complexity
Define scope around supplier scale, procurement policy, material characteristics, quality requirements and current ERP, WMS and QMS capabilities.
Manufacturing procurement
Materials, batches, dates, ASN, incoming inspection and corrective action.
Automotive and components
Multi-tier suppliers, production approval, delivery and quality traceability.
Electronics and equipment
Long-lead materials, substitutions, capacity commitments and shortages.
Retail and consumer goods
Catalogs, price agreements, multi-warehouse delivery and promotion readiness.
Food and chain operations
Supply sites, credential expiry, batches and receiving collaboration.
Group enterprises
Share supplier resources across entities while preserving delegated control.
FAQ
Common questions when planning SRM
Does SRM replace our ERP?
No. SRM provides supplier lifecycle, sourcing and cross-company collaboration while ERP, WMS, QMS and finance systems can remain the systems of record.
Do suppliers need to install software?
Typically no. Suppliers use a secured web portal with optional SSO, enterprise identity and notification integrations.
Can suppliers directly change purchase orders?
Suppliers can accept, reject or propose changes. Buyer-side approval is required before controlled fields become effective.
How is supplier data isolated?
Access is scoped by supplier entity, site, procurement organization, document and role, with account lifecycle controls and audit logs.
PROJECT CONSULTATION
Plan SRM around real procurement boundaries
Assess supplier tiers, category rules, sourcing, order collaboration, quality, finance integration and phased implementation.